Return & Cancellation Policy

Cancellations by the Customer

In case we receive a cancellation notice from you within 12-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.

Cancellation by Stationerybuy.com

While, we try to ship out every order that has been successfully placed with Stationerybuy.com, there are some situations in which we may have to cancel orders. Some of the situations that may result in your order being cancelled include (but not limited to):

  • Product No Longer Available With Us Or Temporarily Out Of Stock
  • Limitations On Quantities Available For Purchase
  • Restrictions On Quantity Or Number Or Orders As Per T&C
  • Inaccuracies Or Errors In Product Or Pricing Or Promotion Information
  • Problems Identified By Our Credit And Fraud Avoidance Department
  • Inaccurate Or Insufficient Address
  • Non-Serviceable Locations

At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you within 7-10 working days.

Return Policy:

We believe that customer satisfaction is key; therefore we stand behind all products bought at our site.

If you receive a product which is not as per the specifications ordered by you i.e.

  • Wrong Quantity,
  • Defective,
  • Damaged, Or
  • Significantly different from the description on our website.

Stationerybuy.com offers a 10 days return guarantee for items falling under the above criteria.
The products returned due to the above criteria must be returned in the same condition as received and in the original packaging.

We will also not be able to accept the return if product

  • Is used or worn out
  • Exhibits physical damage to the box or to the product
  • Is returned without original packaging
  • Serial Number is tampered.

If you have received a damaged product or any item is missing, please contact us within 2 days of receiving the order.